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Compare the Machines

Comparison Chart and Video

What is the difference between cut, loop, low, and high piles?

Purchasing and Shipping

Shipping FAQ

Global Shipping and Import Fees

Returns and Exchange

Returns and Exchanges

Tuft Support

What happens if I get a rip in my cloth? Why is my machine cutting the cloth?

Why won’t the yarn stay in the cloth?

My machine is making a high-pitched sound!

The white gear on my cut pile machine seems to be stuck. How can I fix it?

Why isn’t my cut-pile cutting?

How do I return my machine to its factory setting?

How do I keep my tufting machine running smoothly?

My machine won't turn off!

How do I finish my rug and what kind of glue do I use?

My tufting machine cuts the tufting cloth.

Tufting 101

Finishing tufted pieces

How do I finish my tufted piece?

What type of adhesive and backing should I use for my tufted piece?

Shaping and Carving your Rug

Should I have my rug professionally finished?

Getting Started

Do I need a special adapter or plug to use my tufting machine?

How to set up a Tuft the World Tufting Frame

How to feed your yarn

Quick Start Video

What do I need to start tufting? A quick overview.

High Pile Machines

What is a high pile machine?

What kind of air compressor and fittings do I need?

Why isn’t my AK-III cutting!?

Low Pile Machines

How do I change the pile height on my AK-I Cut-Pile Tufting Machine?

How do I thread my low-pile machine?

If I buy the loop machine, can I just cut the loops to make cut piles?

How do I change the pile height on my AK-II Loop-Pile Tufting Machine?

What is a low pile machine?

Materials and supplies

Do I have to tuft on tufting cloth, or can I use something else?

What kind of yarn should I tuft with?

What’s the best way to attach my cloth to the frame?

How can I build my own frame?

How much yarn do I need to tuft a rug?

Safety Precautions While Tufting

All Categories ​>​ ​Purchasing and Shipping

Purchasing and Shipping

2 articles

Shipping FAQ

How long between the time I place my order and the time it ships? . During the holiday rush we are doing our best to fulfill orders within 5 business days. After that, shipping times vary depending o…

Updated 6 months ago

Global Shipping and Import Fees

Global Shipping. We’re proud to deliver to more than 120 countries through DHL Express, UPS, and USPS International. Each shipping carrier offers a variety of services. To view the most accurate proj…

Updated 11 months ago by Tim Eads

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