Compare the Machines
Comparison Chart and Video
What is the difference between cut, loop, low, and high piles?
Purchasing and Shipping
Shipping FAQ
Global Shipping and Import Fees
Returns and Exchange
Returns and Exchanges
Tuft Support
What happens if I get a rip in my cloth? Why is my machine cutting the cloth?
Why won’t the yarn stay in the cloth?
My machine is making a high-pitched sound!
The white gear on my cut pile machine seems to be stuck. How can I fix it?
Why isn’t my cut-pile cutting?
How do I return my machine to its factory setting?
How do I keep my tufting machine running smoothly?
My machine won't turn off!
How do I finish my rug and what kind of glue do I use?
My tufting machine cuts the tufting cloth.
Tufting 101
Finishing tufted pieces
How do I finish my tufted piece?
What type of adhesive and backing should I use for my tufted piece?
Shaping and Carving your Rug
Should I have my rug professionally finished?
Getting Started
Do I need a special adapter or plug to use my tufting machine?
How to set up a Tuft the World Tufting Frame
How to feed your yarn
Quick Start Video
What do I need to start tufting? A quick overview.
High Pile Machines
What is a high pile machine?
What kind of air compressor and fittings do I need?
Why isn’t my AK-III cutting!?
Low Pile Machines
How do I change the pile height on my AK-I Cut-Pile Tufting Machine?
How do I thread my low-pile machine?
If I buy the loop machine, can I just cut the loops to make cut piles?
How do I change the pile height on my AK-II Loop-Pile Tufting Machine?
What is a low pile machine?
Materials and supplies
What kind of yarn should I tuft with?
What’s the best way to attach my cloth to the frame?
How can I build my own frame?
How much yarn do I need to tuft a rug?
Do I have to tuft on tufting cloth, or can I use something else?
Safety Precautions While Tufting
All Categories > Purchasing and Shipping
2 articles
How long between the time I place my order and the time it ships? . During the holiday rush we are doing our best to fulfill orders within 10 business days. After that, shipping times vary depending…
Updated 3 days ago
Global Shipping. We’re proud to deliver to more than 120 countries through DHL Express, UPS, and USPS International. Each shipping carrier offers a variety of services. To view the most accurate proj…
Updated 4 months ago by Tim Eads
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