Troubleshooting and maintenance

9 articles

What happens if I get a rip in my cloth?

First let's talk about why a rip or hole happens. Poor tufting cloth. If you're using inferior cloth this can happen very easily. . Cloth not stretched enough. Make sure the cloth is stretched as tig…

Updated 3 months ago

Where do I oil the machines?

Low pile machines (AK-I, AK-II, ZQ-II) It's important to oil at least monthly, but more based on use. You can't over oil it so don't be shy. Focus on the square, white bearings at the top and bottom…

Updated 5 months ago

How to return machines to their factory setting

The two low-pile machines must be in perfect harmony to tuft properly. The top and bottom movements of the machines should be synchronized so they needle and nozzle push the cloth open to create a tu…

Updated 6 months ago

My machine won't turn off!

This is usually one of two things. It can be too much pressure being put on the trigger and can be fixed easily. To solve this issue simply unscrew the top screw of the handle by a tiny amount. This…

Updated 6 months ago

How do I finish my rug and what kind of glue do I use?

The general rule is anything that has an adhesive will work. This can include latex paint, matte medium, Elmer's glue, PVA glue, carpet adhesive, or mask latex. Each project your working on might use…

Updated 6 months ago

The yarn doesn't stay in the cloth

If the yarn doesn't stay or "stick" in the cloth here are some tips: 1. Push harder. Beginners rarely push hard enough. The foot of the machine should stay in contact with the cloth at all times. 2.…

Updated 6 months ago

The machine makes a high-pitched sound.

The issue can most likely be fixed by oiling the moving parts of the machine. Focus on the square, white bearings at the top and bottom of the machine. Add a couple of drops of general sewing machine…

Updated 6 months ago

My tufting machine cuts the tufting cloth.

This issue is usually one of the following options: Tufting cloth is poor quality. Try to use primary tufting cloth, or high quality monks cloth. Tufting cloth isn't tight enough. Not enough pressure…

Updated 6 months ago

My cut pile isn't cutting.

This is usually due to one of three things: 1)The yarn you're using is too soft. All of the tufting machines prefer courser yarns. 2) The machine has been adjusted too much, so the scissors aren't wo…

Updated 6 months ago