Who is responsible for VAT/import fees?

Updated 5 months ago by Tim Eads

If you are purchasing items outside of the US you (the customer) will be responsible for all import and VAT fees. Each country is different with how much they charge, but it typically ranges from 15-25% on top of the charges at check-out.

There's not way for us to collect this up front because this is paid directly to the importing country and directly to customs. This charges is usually collected by the shipping company (UPS, FedEX, DHL).

How did we do?