Shipping FAQ

How long between the time I place my order and the time it ships? 

We do our best to fulfill orders within 5 business days. After that, shipping times vary depending on carrier and location (see below). 

Due to the effects of Covid-19 on global manufacturing, we’re experiencing delays of certain products, including several tufting machine models. We try to communicate any delays to customers at the time of purchase. Check out this chart to check when your AK-I or AK-II tufting machine should ship.  

How much does shipping cost? 

Shipping costs are calculated at check-out based on your location. To estimate the cost of shipping before you purchase, simply add item(s) to your cart, then enter your mailing address. You’ll have the opportunity to compare options based on rates, times, and carriers.  

How long does shipping take within the U.S.? 

Shipping times vary depending on your location, but typically take 1-6 days within the U.S. To view estimated shipping times of your order, simply add item(s) to your cart, then enter your mailing address to compare options before you buy. Expedited shipping is available, but costs more. 

Quoted shipping times are *in addition* to the estimated wait time on pre-order item(s).

Do you ship internationally?

Yes! We’re proud to ship to more than 120 countries through DHL Express and USPS International. To view projected shipping times before you purchase, simply add item(s) to your cart, then enter your mailing address to compare international shipping options.

Please note that Tuft the World is not responsible for import fees your country might require. Learn more about international shipping here


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